Payment Policy

Welcome to The Scrap Spot! We are delighted to offer high-quality metal wall art with a seamless shopping experience. Please take a moment to review our payment and shipping policies.

Payment Methods

At present, we only accept PayPal as our payment method. PayPal offers a secure and convenient checkout process, allowing you to confidently make payments.

We are continuously working to add more payment options in the future. You will be informed once additional payment methods become available.

Order Processing

  • Processing Time: 1-2 business days
  • Delivery Time: 4-7 business days

Once your payment is processed, we begin preparing your order. Please allow 1-2 business days for order processing before shipment. After processing, orders typically arrive within 4-7 business days.

Shipping Information

We proudly offer free shipping within the USA on all our products. You will receive a notification once your order has been shipped, along with tracking information.

Returns and Refunds

We stand by the quality of our products and want you to be satisfied with your purchase. If you’re not completely happy, you can return your item for a full refund.

  • Return Timeframe: 30 days from the delivery date
  • Refunds: Processed within 10 business days of receiving your returned item
  • Restocking Fee: None

Exchanges

If you’d like to exchange an item, the fastest way is to return the product and place a new order. Once we accept your return, simply make a separate purchase for the new item.

How to Start a Return

To initiate a return, please contact us via:

We will guide you through the return process and ensure a smooth experience.

Contact Us

If you have any questions or concerns about payments, returns, or any other aspect of your order, feel free to reach out:

  • Email: [email protected]
  • Phone: +1 254-243-1899
  • Address: 3100 SW Bensonwood St, Bentonville, AR 72712, USA

Thank you for shopping with The Scrap Spot! We look forward to serving you again.