FAQs

1. What products do you sell?

We specialize in metal wall art that adds a unique and stylish touch to any space. Our pieces are designed to enhance your home or office with creativity and elegance.

 

2. Do you offer free shipping?

Yes, we offer free shipping within the USA on all orders!

 

 

3. How long does it take to process and ship my order?
  • Order Processing Time: 1-2 business days.
  • Delivery Time: 4-7 business days after processing.

Once your order is processed, you will receive a shipping confirmation with tracking information.

4. What payment methods do you accept?

Currently, we only accept PayPal for secure and easy payments. We will notify our customers as soon as we add other payment options in the future.

 

 

5. Can I return my purchase if I’m not satisfied?

Yes, we have a 30-day return policy. If you’re not happy with your purchase, you can return the item within 30 days of receiving it. Please contact us via email or phone to start the return process.

 

 

6. How do I initiate a return?

To begin a return, please contact us via:

We’ll guide you through the return process, and you’ll receive your refund within 10 business days after we receive the returned item.

 

7. Is there a restocking fee for returns?

No, we do not charge a restocking fee for returns.

 

8. How do I exchange an item?

The fastest way to exchange an item is to return the one you have, and once your return is accepted, place a new order for the item you want.

 

 

9. How long does it take to receive a refund?

Refunds are typically processed within 10 business days after we receive the returned item.