Effective Date: August 19, 2021
Website: https://thescrapspot.com
Welcome to The Scrap Spot. These Terms of Service (“Terms”) govern your access to and use of our website, products, and services. By visiting or making a purchase on our website, you agree to comply with these Terms and our Privacy Policy. If you do not agree, please discontinue use of our services.
1. About Us
The Scrap Spot is a U.S.-based online store offering handcrafted animal and nature-themed jewelry, designed with care and attention to detail. Our mission is to provide unique, high-quality handmade pieces that celebrate creativity and individuality.
Founded on August 19, 2021, we are located at:
3100 SW Bensonwood St, Bentonville, AR 72712, USA
2. Use of the Website
By using our website, you represent that:
- You are at least 18 years old or have permission from a parent or guardian.
- You agree to use the website only for lawful purposes and in accordance with these Terms.
- You will not engage in any fraudulent, abusive, or harmful activity related to our website or services.
We reserve the right to deny access to our website or terminate accounts that violate these Terms.
3. Product Information
All products listed on The Scrap Spot are handcrafted and new. We strive to provide accurate descriptions, images, and pricing. However, minor variations in color, texture, or appearance may occur due to the handmade nature of our items or display differences across devices.
We reserve the right to update product details, pricing, and availability at any time without prior notice.
4. Orders and Payments
Orders are accepted through our website at https://thescrapspot.com.
Order cut-off time: 5:00 PM (GMT-05:00) Eastern Standard Time (New York)
Handling time: 1–2 business days (Mon–Fri)
Transit time: 3–5 business days (Mon–Fri)
Total delivery time: Estimated 4–7 business days, depending on customer location.
All payments are securely processed through PayPal. By completing a purchase, you authorize us to charge your selected payment method for the total order amount, including any applicable taxes or shipping costs (if any).
5. Shipping Policy
We offer free standard shipping on all orders within the United States.
Once an order is shipped, you will receive a confirmation email with tracking information. Delivery times are estimated and may vary due to carrier delays or external factors beyond our control.
6. Returns and Exchanges
We want you to be completely satisfied with your purchase. Our return policy is designed to be simple and transparent:
- Return Time: Within 30 days of delivery
- Accepted Items: Defective and non-defective items (new condition only)
- Return Method: By mail
- Restocking Fees: None
- Refund Processing Time: 5 business days after inspection
- Return Shipping Costs: Customers are responsible for return shipping costs unless the item was defective or damaged upon arrival.
We also accept product exchanges under the same conditions.
To initiate a return or exchange, please contact us at [email protected] with your order details and reason for return.
7. Refund Policy
Refunds are issued once the returned item is received and inspected.
Approved refunds are processed within 5 business days to the original payment method used for the purchase.
8. Intellectual Property
All content on this website — including images, product descriptions, logos, graphics, and text — is the property of The Scrap Spot and protected by copyright and trademark laws.
You may not reproduce, modify, or distribute any material from our site without prior written consent.
9. Limitation of Liability
To the fullest extent permitted by law, The Scrap Spot shall not be held liable for any indirect, incidental, or consequential damages arising from:
- Use of our products or website
- Shipping delays or delivery errors beyond our control
- Unauthorized access to or use of your personal information
Our total liability for any claim shall not exceed the total amount paid for the order in question.
10. Privacy and Data Protection
Your privacy is important to us. Please refer to our Privacy Policy to understand how we collect, use, and safeguard your personal information.
11. Termination of Service
We reserve the right to suspend or terminate your access to our website if we believe you have violated these Terms or engaged in unlawful activity.
12. Governing Law
These Terms of Service are governed by and construed in accordance with the laws of the State of Arkansas, USA, without regard to its conflict of law provisions.
Any disputes shall be resolved in the courts located in Bentonville, Arkansas, USA.
13. Modifications to Terms
The Scrap Spot reserves the right to modify or update these Terms at any time. Changes will take effect immediately upon posting to this page. We encourage you to review these Terms periodically for updates.
Continued use of our website following any modifications indicates your acceptance of the revised Terms.
14. Contact Information
If you have any questions or concerns regarding these Terms, please contact us at:
The Scrap Spot
Email: [email protected]
Phone: +1 438-619-6739
Address: 3100 SW Bensonwood St, Bentonville, AR 72712, USA
Customer Support Hours:
Monday to Friday: 9:00 AM – 6:00 PM (EST)
Saturday: 10:00 AM – 3:00 PM (EST)
Sunday: Closed
The Scrap Spot — Handcrafted Animal & Nature Jewelry You Can Trust.